Responsible Gambling Policy

At Cawabanga we take player safety and controlled play seriously. We want everyone to enjoy gaming responsibly, so we promote practical tools and clear guidance to help you manage your activity. If you ever feel play is becoming a problem, we encourage you to act early and use the options below or contact our support team for assistance.

Player protection principles

We support safe play by promoting moderation, transparency, and voluntary controls. Our approach is to make it easy for players to set personal limits, take breaks, and get help when needed. Responsible gambling is about informed choices and keeping activity within your budget and comfort level.

Activity-control tools

Many operators provide a range of account controls designed to help you manage play. Typical tools include deposit limits, loss limits, session time limits, reality checks, temporary time-outs, and self-exclusion. Where these controls are available, we recommend using them to match your personal limits.

Deposit limits

Setting deposit limits helps control how much you add to your account. Limits can be set on a daily, weekly, or monthly basis and can usually be adjusted down immediately. If you need assistance applying a limit, contact support and we will help you implement or lower a limit.

Loss limits

Loss limits restrict how much you can lose over a chosen period. This is a practical way to avoid chasing losses and to keep play within affordable levels. Consider setting conservative loss limits that reflect your entertainment budget.

Time limits and session controls

Session-based controls, such as maximum play time or reality checks, remind you to take breaks. Short pauses or scheduled breaks can prevent long, impulsive sessions and help keep play balanced with other activities.

Self-exclusion and account breaks

If you feel you need an extended break, self-exclusion lets you block access to your account for a set period or permanently. Temporary time-outs are also available for shorter breaks. Contact support to discuss the best option and the practical steps to restrict access.

Signs of problematic behaviour

Watch for warning signs such as: chasing losses, spending more time or money than intended, neglecting responsibilities, frequent thinking about play, or hiding activity from others. Early recognition makes it easier to take control.

Tips for maintaining control

Set a clear budget before you play, decide acceptable session times, use available account limits, avoid chasing losses, and play only with money you can afford to lose. Regularly review your activity and adjust limits as needed.

Professional help and support

If you believe you need professional support, please contact local health or advisory services in your area. You can also reach out to our team at [email protected] for guidance on account tools, limit changes, or self-exclusion options. Seeking help is a positive step and we will support you in taking it.