Privacy Statement
This Privacy Policy explains how we collect, use, store and protect personal and technical information when you register, play or interact with Cawabanga. We respect your privacy and aim to be clear about what data we handle, why we need it and how you can manage it. This page covers the main types of data we collect, how we use that data, your rights and how to contact us about privacy concerns.
Types of data we collect
Personal data
When you create an account or verify your identity we collect information such as your name, date of birth, email address, phone number and identity documents when required for verification (KYC). We also collect billing and payment details needed to process deposits and withdrawals.
Technical data
We collect device and connection information including IP address, browser type, device identifiers, operating system, and log data about your sessions. This information helps with security, site performance and fraud prevention.
Transactional data
Transaction records include deposits, withdrawals, wagers, game history and promotional activity. Transactional data is used to complete payments, resolve disputes and provide support related to your account activity.
How we use your information
We use data to operate your account, process payments, verify identity, prevent fraud and comply with legal obligations. Data also helps us provide customer support, investigate unusual activity, and send account-related messages. With your consent we may use contact details for marketing communications which you can opt out of at any time.
Data protection practices
We protect information using administrative, technical and physical safeguards designed to reduce the risk of unauthorized access, disclosure or loss. Access to personal data is restricted to authorized personnel who need it to perform their duties. We review our security measures regularly and require service providers to maintain appropriate protections.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functionality, remember preferences, measure performance and analyze usage. Some cookies are strictly necessary for the site to function, while others support analytics and marketing. You can manage cookie settings through your browser or the site cookie controls where available.
Information sharing and third parties
We share personal data with service providers who support operations such as payment processing, identity verification, fraud prevention and technical hosting. We may disclose data to comply with legal obligations or to protect our rights. We do not sell your personal information. When we share data we ask partners to safeguard it and to use it only for agreed purposes.
User rights
You have the right to request access to the personal data we hold about you, request correction of inaccurate information, and request deletion subject to our ability to retain data for legal, security or accounting reasons. You may also object to certain processing or request restriction of processing where applicable.
Access, correction and deletion
To request access, correction or deletion, contact us at [email protected]. We may require identity verification before fulfilling requests. Some requests may be limited if we need to retain information to comply with legal obligations or to complete open transactions.
Privacy policy updates
We may update this Privacy Policy from time to time. When we make material changes we will notify you through the site or by email where appropriate. Continued use of our services after changes means you accept the revised policy.