Terms of Use

These Terms and Conditions describe the rules that govern use of the Cawabanga site and services. They set out the relationship between us and people who register accounts, place wagers, or use our casino features. By creating an account or using the site you agree to follow these terms, any specific promotion rules, and any procedures we publish in the account area or cashier.

Account responsibilities

You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login credentials. Only one account is allowed per person, household, or payment method unless we explicitly approve otherwise. You must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where fraud, abuse, or suspicious activity is detected, and winnings may be withheld pending investigation.

Eligibility requirements

To open an account you must meet the minimum age requirement and any local legal requirements that apply to you. We may refuse registration from individuals in jurisdictions where we do not offer services. We reserve the right to verify identity, age, and residency before processing withdrawals or when required for risk control and compliance.

Acceptable platform use

Account holders must not use the site for illegal activity, money laundering, or to exploit system errors and bonus terms. Collusion, use of bots, automated play, multiple-accounting for the purpose of gaining an advantage, and chargeback abuse are prohibited. Any breach of acceptable use may result in account suspension, loss of bonus entitlement, and confiscation of related balances.

General bonus and promotion rules

Promotions, bonuses, and free spins are subject to their specific terms, which are published on the relevant promotion page and in your Bonus Cabinet. Eligibility, minimum deposits, wagering requirements, game contribution percentages, maximum bet limits while a bonus is active, and time limits may vary by offer. We do not publish uniform wagering multiples here - please consult the promotion T&Cs before opting in. Abuse of promotional terms may lead to cancellation of bonuses and forfeiture of winnings.

Deposits and withdrawals

We accept a range of payment methods listed in the cashier. Where available, local e-wallets and local-currency deposits are supported. Deposits are generally processed instantly; withdrawal processing times depend on the chosen method and internal checks. We may ask for identity, proof of address, and payment method verification before authorising larger withdrawals. Minimums, maximums, and fees vary by payment method and are displayed in the cashier where applicable.

Dispute resolution

If you have questions or a dispute, contact our support team via the account support tools or by email at [email protected]. We will investigate disputes and may request documents or evidence to reach a resolution. During an investigation accounts may be temporarily restricted. If you remain unsatisfied after our response, we will provide information about any further escalation options that apply to your case.

Updates to Terms and Conditions

We may update these terms from time to time. Changes will be published on the site and will apply to future activity. Continued use of your account after publication of changes constitutes acceptance of the revised terms. We recommend reviewing the Terms regularly and checking your account messages for notices about important updates.